A Bit About Me

Hi there! I’m Wendy and I own & operate Wendy Franz – Cruise CEO, in affiliation with Trevello Travel Group Inc.

I’ve been involved with the cruise industry since 1997. I’m located in beautiful, historic Niagara-on-the-Lake, Ontario. — I’m also a Registered Nurse with a career spanning over 37 years.

CRUISING IS MY PASSION and I take great pride in helping Ocean and River cruise travellers turn their “Cruise Wish List” into reality. While delivering professional and personalized service, I utilize my cruise industry knowledge, cruise experience and expertise to help you plan your vacation from start to finish. I am here to help you cruise the world and make memories that will last a lifetime.

CRUISE WITH A GROUP — If you are planning a Birthday celebration, Wedding or Renewal of Vows, Retirement celebration, Family Reunion, High School/College/University Reunion, Girls or Guys Getaway, Corporate Event/Conference….Choose an Ocean or River cruise!! Contact me with your group travel plans. I will be here to help and support you every step of the way in preparing, planning and finalizing your cruise group, to ensure that all your group needs are met. You and I will work together as a team in planning a fabulous cruise adventure for you, your family, friends and colleagues! – CLICK HERE to schedule a complimentary consultation for your future cruise group!

I am recognized within the cruise industry as an ECC (Elite Cruise Counsellor), designated by CLIA (Cruise Lines International Association) and have also achieved CTC (Certified Cruise Counsellor) status, designated by ACTA (Association of Canadian Travel Agencies).

Specialist Programs Completed (just to name a few):

  • Travel/Tourism Diploma
  • ACTA (Association of Canadian Travel Agencies) – CTC (Certified Travel Counsellor)
  • CLIA (Cruise Lines International Association) – ACC (Accredited Cruise Counsellor) – Level 1
  • CLIA (Cruise Lines International Association) – MCC (Master Cruise Counsellor) – Level 2
  • CLIA (Cruise Lines International Association) – ECC (Elite Cruise Counsellor) – Level 3
  • Royal Caribbean International
  • Celebrity Cruises
  • AmaWaterways
  • Holland America Line
  • Princess Cruises
  • Windstar Cruises
  • Paul Gauguin Cruises
  • SNG (Special Needs Group) – Certified Accessible Travel Advocate Program

A Bit About Trevello Travel Group Inc, formerly TPI

Our name is new, but our industry experience dates back to 1994. Formerly known as Travel Professionals International (TPI), our rebrand reflects a new era in travel. We are evolving to meet the ever-changing needs of today’s Travel Advisors and expanding our presence throughout all of North America. Our new name reflects exactly who our members are: entrepreneurs who are independent, ambitious and original.

Trevello Travel Group Inc. (formerly TPI) has a 30+ year history as Canada’s Leading Host Agency, leveraging top-tier relationships with travel suppliers (800+), associations and coveted travel networks. Our Head Office is located in Winnipeg, Manitoba, with Regional Offices located in Oakville, Ontario and Langley, British Columbia.

Trevello Advisors (1050+) span from coast-to-coast and offer the most comprehensive travel services in Canada – allowing travellers to do what they want, where they want, and for the best value available – all backed by exceptional personalized service.

Trevello Advisors provide the personal touch and experience that automated online bookings can’t even come close to achieving. With access to the widest range of services available – including the industry’s best support and supplier relationships – our Advisors transfer the value of exceptional travel experiences and personalized service directly to their travellers.

Trevello Advisors receive immediate and international recognition through their appointment with the International Air Transport Association (IATA) and affiliations with industry organizations such as the Cruise Lines International Association (CLIA), Association of Canadian Travel Agencies (ACTA) and provincial license registration under the Travel Industry Council of Ontario (TICO).

Trevello also provides a platform which gives Cruise Advisors the ability to provide professional and personalized service for their travelling clients. Cruise Advisors have access to a dedicated Support Team that provides strong training, marketing, technology and support services every step of the way.



PLEASE EMAIL WENDY AT wfranz@cruiseceo.com with your name and phone number and a representative from our head office will contact you!!


Niagara-on-the-Lake, Ontario

Let's Talk

Phone 905-468-5126

Toll Free 1-866-968-1714

Email wfranz@cruiseceo.com

Let's Connect

Wendy Franz is an independent owner, affiliated with Cruise CEO, Trevello Travel Group Inc.