A Bit About Me

Hi there! I’m Wendy and I have owned/operated my independent cruise travel business since 1997. I’m located in beautiful, historic Niagara-on-the-Lake, Ontario. My cruise business is affiliated with Cruise CEO (Head Office located in Oakville, Ontario). — I’m also a Registered Nurse with a career spanning over 35 years.

CRUISING IS MY PASSION and I take great pride in helping Ocean and River cruise travellers turn their “Cruise Wish List” into a reality. While delivering professional and personalized service, I utilize my cruise industry knowledge and travel experience to help you plan and prepare your cruise vacation from start to finish, so that you can experience the world and make memories that will last a lifetime.

CRUISE WITH A GROUP — If you are planning a Wedding or Renewal of Vows celebration, Birthday celebration, Retirement celebration, Family Reunion, High School/College/University Reunion, Girls or Guys Getaway, Corporate Event/Conference….Choose an Ocean or River cruise!! Contact me with your group travel plans. I will be here to help and support you every step of the way in preparing, planning and finalizing your cruise group, and to ensure that all your group needs are met. You and I will work together as a team in planning a fabulous cruise adventure for your family, friends and colleagues!

I am recognized in the cruise industry as an ECC (Elite Cruise Counsellor), designated by CLIA (Cruise Lines International Association) and have also achieved CTC (Certified Cruise Counsellor) status, designated by ACTA (Association of Canadian Travel Agencies).

Specialist Programs Completed (just to name a few):

  • Travel/Tourism Diploma
  • ACTA (Association of Canadian Travel Agencies) – CTC (Certified Travel Counsellor)
  • CLIA (Cruise Lines International Association) – ACC (Accredited Cruise Counsellor) – Level 1
  • CLIA (Cruise Lines International Association) – MCC (Master Cruise Counsellor) – Level 2
  • CLIA (Cruise Lines International Association) – ECC (Elite Cruise Counsellor) – Level 3
  • Royal Caribbean International
  • Celebrity Cruises
  • AmaWaterways
  • Holland America Line
  • Princess Cruises
  • Windstar Cruises
  • Paul Gauguin Cruises
  • Uniworld Boutique River Collection
  • Norwegian Cruise Line
  • Carnival Cruise Line
  • SNG (Special Needs Group) – Certified Accessible Travel Advocate Program

A Bit About Cruise CEO

Cruise CEO is Canada’s FIRST and Virtuoso’s ONLY cruise-centric host agency. Our Head Office is located in Oakville, Ontario and is under the umbrella corporation of I.A.S. (Independent Agency Services Corp – Winnipeg, MB).

Cruise CEO Travel Advisors span from coast-to-coast and offer the most comprehensive travel services in Canada – allowing cruise travellers to do what they want, where they want, and for the best value available – all backed by exceptional personalized service.

Cruise CEO Travel Advisors provide the personal touch and experience that automated online bookings can’t even come close to achieving. With access to the widest range of services available – including the industry’s best support and supplier relationships – Cruise CEO Travel Advisors transfer the value of exceptional travel experiences and personalized service directly to their travellers.

Cruise CEO provides a platform that allows Cruise Advisors to provide professional and personalized service for their travelling clients. Cruise Advisors have access to a dedicated Support Team that provides strong training, marketing, accounting and support services every step of the way. Cruise Advisors receive immediate and international recognition through their appointment with the International Air Transport Association (IATA) and affiliations with industry organizations such as the Cruise Line Industry Association (CLIA), Association of Canadian Travel Agencies (ACTA) and provincial license registration under the Travel Industry Council of Ontario (TICO).



PLEASE EMAIL WENDY AT wfranz@cruiseceo.com with your name and phone number and a representative from our head office will contact you!!


Niagara-on-the-Lake, Ontario

Let's Talk

Phone 905-468-5126

Toll Free 1-866-968-1714

Email wfranz@cruiseceo.com

Let's Connect

Wendy Franz is an independent owner, affiliated with Cruise CEO.