On July 1, 2014, the new Canadian Anti-Spam Legislation came into effect.

In order for Wendy Franz – Cruise CEO to communicate with you via email for “Travel Related Information”, an Expressed Consent is required.

Travel Related Information includes, but is not limited to:

– your vacation inquiries

– your booked vacation information/invoices

– travel supplier information for your booked vacation

– newsletters pertaining to travel related information/products

– newsletter pertaining to travel news/travel supplier offers/promotions

Before any “Travel Related Information” is emailed to you as indicated above, you will receive an email asking for your Expressed Consent. Reply to the email as indicated on the form and your Expressed Consent will be kept on file. Should you at any time change your email address, please send an email to and your file will be updated.

If you would only like to receive emails pertaining to your vacation inquiry/your booked vacation/travel supplier booking information, and would not like to receive newsletters, please indicate this in your Expressed Consent Reply email. In doing so, you will only receive emails pertaining to your personal vacation.

Should you choose to completely opt-out from receiving all forms of Travel Related Information, please send an email to with “Opt-Out Completely” in the Subject Line.




You have the right to understand the Privacy Policy, prior to providing Wendy Franz – Cruise CEO with any of your personal information.


Your Profile & Travel Purchase Information:

Wendy Franz – Cruise CEO collects personal information when travel arrangements are to be made/purchased. The information collected includes, but is not limited to your full name, address, birth date, citizenship, contact number and email address. This also includes collecting information from all guests that will be travelling with you. Passport information may also be collected, as needed. You should obtain the consent of other individuals prior to providing Wendy Franz – Cruise CEO with their personal information.

Wendy Franz – Cruise CEO collects credit card information, including card number, card type, cardholder name, expiration date and the billing address of the credit card that is used to purchase travel. A beneficiary’s name and phone number may also be collected, should travel insurance be purchased.


Wendy Franz – Cruise CEO will use your information to:

  • plan and purchase travel arrangements
  • notify you of changes (cruise itinerary changes/flight changes/flight delays, etc.)
  • respond to your travel requests, questions or suggestions


Wendy Franz – Cruise CEO does not sell or rent your personal information to anyone:

To provide and process the services and/or products you request, Wendy Franz – Cruise CEO shares your personal information with our authorized suppliers who are engaged in fulfilling the services and/or products that are purchased/requested by you through Wendy Franz – Cruise CEO. We only share information about travel either reserved or purchased through Wendy Franz – Cruise CEO. Our travel suppliers need information about you, as well as your credit card information to process and confirm your travel reservation. These service providers will disclose information about you to cruise line, airline, hotel, rental car and/or other travel suppliers whose products you have purchased. As with every travel agency, this information must be shared with our suppliers to confirm your reservation and travel preferences. Although Wendy Franz – Cruise CEO offers travel products and services through cruise line, airline, hotel, travel insurance company, rental car and other suppliers that are reputable companies, we have not placed limitations on these suppliers from using or disclosing your information without their permission. Therefore, we encourage you to review the information privacy practices of any travel suppliers you purchase through Wendy Franz – Cruise CEO. In addition, these travel suppliers may also contact you as necessary to obtain additional information about your confirmed travel arrangements.



There may be places throughout Wendy Franz – Cruise CEO’s website that may link you to other websites which do not operate under Wendy Franz – Cruise CEO’s privacy practices. When you click through these websites, Wendy Franz – Cruise CEO’s privacy practices no longer apply. We recommend that you examine the privacy statements for all third-party websites to understand their procedures for collecting, using, and disclosing your information.



We want our travellers to feel confident in planning and purchasing their travel and/or when requesting information, so we are committed to protecting the information we collect. We have implemented a security program to keep information that is collected and stored in our systems with protection from unauthorized access.



Entry into or use of any information related to the Wendy Franz – Cruise CEO website at is your consent to the Wendy Franz – Cruise CEO Online Privacy Policy, and to processing of personal information for the purpose given above as well as those explained where Wendy Franz – Cruise CEO collects personal information. Wendy Franz – Cruise CEO reserves the right to modify or amend the Privacy Policy at any time, and for any reason. Should the Online Privacy Policy change, Wendy Franz – Cruise CEO intends to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on the Wendy Franz – Cruise CEO website for a reasonable period of time.


Niagara-on-the-Lake, Ontario

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Toll Free 1-866-968-1714


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Wendy Franz is an independent owner, affiliated with Cruise CEO, Trevello Travel Group Inc.