This is the second time we have used the services of Wendy Franz for our cruise vacation plans, and we are completely satisfied and happy that we did. Wendy put in the extra effort to ensure that our trip was personalized to our preferences and needs. We had a great time and will certainly utilize her services for future adventures!  – Dave and Heather – Noordam – 14 Day Yukon & Denali Cruisetour – HOLLAND AMERICA LINE


We have never used a travel agent before and we’re so pleased with the outcome. You took the stress off our shoulders, and we could just relax and enjoy the trip. I was pleased with the “chat” times for questions, and you followed up with emails for confirmation. Thank you for your part in our Alaska cruise. – Darlene & Duane – Noordam – 14 Day Yukon & Denali Cruisetour – HOLLAND AMERICA LINE


Tracy and I wish to extend our sincerest and heart filled thanks and appreciation for all you have done for us. This being our first cruise ever!! We are hooked and you can trust that we will be arranging future adventures through you. Wendy, you were outstanding in your customer service, knowledge and overall organization. Being new to cruising, you had every answer to every question. You researched and coordinated everything!! That took so much stress away from us and ultimately made our experience so grand in scale that we just cannot put in words our joy and appreciation!! I enjoyed so much our phone calls and how again you were such an expert in the world of cruising!! Yes, you met everyone of our needs. On my birthday aboard the Celebrity Summit, you went over and above my expectations and I can’t thank you enough. We are so looking forward to our next adventure with you leading us! – Mike & Tracy – Celebrity Summit – 7 Night Bermuda Cruise – CELEBRITY CRUISES


I would recommend your services to any and everyone. We both feel you went beyond the call of duty. It was always reassuring to know that you were there if we needed you and as it turned out we did. Thank you so much for all your detail and attention. – Howard & Kandice – AmaSonata – 7 Night Celebration of Classical Music: The Danube (Vienna to Budapest) – AMAWATERWAYS


I just wanted to thank you again for all your help in planning my recent cruise. Your attention to detail is impeccable and thanks to you my trip went off without a hitch. From the start of booking my cruise to a follow up at the end you were always extremely attentive to my needs and concerns. Everything was done in a very professional manner, in a kind and friendly way. I not only found a Top Notch Travel Agent that I would highly recommend, I feel I have started a new friendship. I look forward to booking all my future vacations with you. Thank you again. – Mary Ann – Enchantment of the Seas – 12 Night Southern Caribbean – ROYAL CARIBBEAN


Just wanted to send you a sincere thanks for the great job you did in booking this vacation for us.  The airline tickets and transfers were seamless and all the transfers to and from the boat were also seamless.  Thank you so much. Also, thanks for the credit to our room.  It helped pay for the concert I attended.  All in a all a great vacation. – Janet – AmaLea – Christmas Markets on the Danube – AMAWATERWAYS


Wendy, I just wanted to take a minute to thank you so much for organizing my daughters and my Alaskan cruise. We had an amazing time and we feel a large part of that is because of you! From the moment I first contacted you, you answered all of our questions. You were always available and made us feel like no question or thought was a stupid one. You took the time to explain the requirements and expectations for travelling in such a crazy time, post Covid. I love the way you pay attention to detail, no matter how big or small. The way you also follow-up after returning from our cruise to make sure there were no issues or complications. I will recommend to anyone that wants an organized stress-free vacation to have you help plan it. – Noreen, Kayla & Margaret – Serenade of the Seas – 7 Night Multi-Glacier Experience – ROYAL CARIBBEAN

We loved every minute of our Royal cruise! The Harmony was awesome!! Thank you again for the awesome dinner. We had such a great night celebrating my birthday!!! Thank you also for the bottle of wine….which we enjoyed too!!! I have to say I was so impressed with Royal…everything from the service to the food…just awesome!! We will definitely be doing another. Thank you again for everything Wendy! We will definitely use you again, and recommend you! – Jen & Kevin – Harmony of the Seas – 7 Night Western Caribbean & Perfect Day at CocoCay – ROYAL CARIBBEAN

We had a great time! Ship was fantastic. I have no complaints. We didn’t have to wait for anything. Shows and food was awesome. Thank you again for the wine and credit and also a surprise specialty dinner. Thanks again for helping me with my booking. – Melanie & Glenn – Symphony of the Seas – 7 Night Western Caribbean & Perfect Day at CocoCay – ROYAL CARIBBEAN

My Mediterranean 12 day cruise I booked through you went extremely smooth….my credit you gave me certainly went to a good cause…(my alcohol package)! My upcoming cruise vacation for 2020 will be my third cruise booked with you, and you are the bestie, so professional but I feel like you’re my friend as well. Thanks Wendy. – Olive – Vision of the Seas – 12 Night Mediterranean Greek Isles – ROYAL CARIBBEAN

Thanks for all your assistance with this Med/Greek Isles cruise! Had a fabulous trip!….have made some great friends! I enjoyed the excursions at the ports immensely! Wendy, you were phenomenal…you were always an email away! You answered very quickly any questions I had. You kept us informed when you were away. You assisted in any way you possible could, especially the check-in! I shall certainly refer any of my friends who are interested in cruising! – Sandi – Vision of the Seas – 12 Night Mediterranean Greek Isles – ROYAL CARIBBEAN

Thank you for making our cruise go great. I have been on many vacations, but this one was by far the best yet! – Olive – Celebrity Equinox – 7 Night Western Caribbean – CELEBRITY CRUISES

What a fabulous cruise. Wendy, you did a spectacular job of organizing our cruise. Way beyond my expectations. We heard from several veteran cruisers that Celebrity is one of the best and they most certainly did not disappoint. From the crew’s hospitality and service to the food and the drinks, we were treated like Royalty. Thank you for organizing such a wonderful vacation – Michelle – Celebrity Equinox – 7 Night Western Caribbean – CELEBRITY CRUISES

Hi Wendy; Thank you so much for arranging our family such a memorable vacation!!  We were a little nervous about sailing but with your guidance we had a fantastic first cruising experience which is only the beginning of our travels I’m sure!  We were speechless with the Royal Caribbean – Oasis of the Seas, such a beautiful ship with so much to see and do. I’m so glad you suggested that ship, not only beautiful, the staff were so friendly, entertaining and beyond clean.  Our excursions were also well organized.  With our children ranging in ages from 21 to 8 they all found something to experience, they are still talking about our trip.  Thank you so much for the cabin credit we found some unique souvenirs!  Margaret was also very pleasantly surprised with your gift for her on her birthday.  We can just not thank you enough.  Thank you again for such a wonderful experience. – Noreen – Oasis of the Seas – 7 Night Eastern Caribbean – ROYAL CARIBBEAN

Our travel consultant, Wendy Franz, booked our Caribbean cruise with Norwegian Cruise Line April 2017.  She provided me and my family with many options to choose from; which included numerous cruise companies and what each company provided regarding family services and entertainment. She also went through pricing options that would suit our needs appropriately, and informed us of any add on costs such as gratuities that would be added during our cruise so there were no surprises. She also went over excursion options as well and which ones were family oriented and the ones that were not. Payment options were made easy for us and our travel papers were sent to us in a nice travel pouch in which we kept our passports and all of our important documents in. Thank-you Wendy for making our Vacation booking smooth and easy, also at a great price! – Andrea – Norwegian Escape – 7 Day Eastern Caribbean – NORWEGIAN CRUISE LINE

Once again you have provided excellent service, from the initial booking of our cruise right to follow up afterwards. Thank you for your extra special touches provided to make our vacation that much more special. You always go above and beyond with your service. Looking forward to booking my next cruise with you. Thank you so very much for all you do. – Vicki – Celebrity Silhouette – 7 Night Eastern Caribbean – CELEBRITY CRUISES

The cruise was absolutely amazing! The food was sooo good, we all loved it! We ate at the Teppanyaki and the Brazilian restaurant as well and I’m craving it again LOL! My parents loved it! The balcony is so nice and calming! Thanks again for our onboard credit, we put it to good use! I’m looking forward to the next one! Thanks again Wendy! – Ashley – Norwegian Escape – 7 Day Eastern Caribbean – NORWEGIAN CRUISE LINE

Thanks so much for organizing our girls cruise. It was great and everything went smoothly thanks to your expertise. You sure went the extra mile – Cathy – Adventure of the Seas – 7 Night Southern Caribbean – ROYAL CARIBBEAN

Loved the Ship and the staff was above excellent, first time I have experienced that in this was my 13th cruise. Cathy and I got your credit and it was very much appreciated and very generous of you again! It was a great time, got to meet some great bartenders on this ship. Would go on this one again. Thanks again for looking after us. All hoping they will agree to go in 2 years again. – Robin – Adventure of the Seas – 7 Night Southern Caribbean – ROYAL CARIBBEAN

Hey Wendy! We indeed enjoyed ourselves VERY much!! I just wanted to thank you for everything you did for us; from the initial contact to booking, planning of the cruise with its associated activities and follow up, you have been quick with your responses and very professional. As first time cruisers, we had no idea what to expect, however, you allayed our fears and lessened our stress with the entire process. Thank you again! Indeed, we will keep you in mind for our future travel plans. – Allison, Drago, Christopher & Grace – Harmony of the Seas – 7 Night Western Caribbean – ROYAL CARIBBEAN

I am writing this note to thank you so very much for all you have done for me. You have gone above and beyond helping me with my vacation planning and changing plans for me so that I was able to have a wonderful cruise vacation. You have booked a few trips for me and you are the most professional, knowledgeable and helpful travel representative I have ever known. I hope to be able to book travel with you again, soon. As for my cruise on Celebrity Equinox, it couldn’t have been better. The ship is beautiful, the crew wonderful and the Cruise Director and Activity Director were outstanding. All the entertainment was fabulous. I would recommend Celebrity Cruises to anyone who wants to cruise. I’ve been on two of their ships and neither disappointed. Thank you again Wendy for all you do. I also recommend you to anyone who needs the best travel agent. – Vicki – Celebrity Equinox – 10 Night Ultimate Caribbean – CELEBRITY CRUISES

I can’t thank you enough for all that you have done for our family. You truly made our 1st time cruise experience a lifetime of memories right from the time we booked with you until our return. I have always been leery of cruises and you made it so easy to navigate the site and made us feel like we were a priority. I must say it was a relief to have someone as yourself take care of all the little details. It was smooth sailing. You were a true professional in handling our account and we appreciate it, being our first time cruising. Let me say it won’t be our last time either. We are hooked on cruising! We will definitely book through you again and will recommend you to our friends. – Margaret and Norman – Harmony of the Seas – 7 Night Western Caribbean – ROYAL CARIBBEAN

Want to thank you so very much for the special Anniversary surprises in the room and the dinner!! Loved the ship and had such a great time!! We are hooked. Thanks for all your work to make it a memorable vacation. We really appreciated it. – Mary and Andy – Freedom of the Seas – 7 Night Eastern Caribbean – ROYAL CARIBBEAN

Just wanted to send you a Big thank you for the anniversary celebrations and the fancy dinner. We had another Great vacation and want to thank you for all your help. – Dan and Christine – Allure of the Seas – 7 Night Western Mediterranean – ROYAL CARIBBEAN

Thanks for once again setting us up on a fabulous vacation. We very much appreciated the bottle of wine and the meal in a specialty restaurant. Everything you do far surpasses our expectations. Thanks once again. – Mel and Kelly – Allure of the Seas – 7 Night Western Mediterranean – ROYAL CARIBBEAN

We wanted to tell you about our cruise…….we all had the best time! My husband and boys couldn’t believe how much fun it was. There is not one thing we would change…..except for the coming home part! It’s amazing how much you can do in a week, from the ports of call to the sailing days not one of us was bored! If someone hasn’t cruise before this is a really good way to see a few different places and cultures. I want to thank you so much for all your help and hard work to make this awesome vacation happen! – Audra, Dan, Carter, Jackson – Freedom of the Seas – 7 Night Western Caribbean – ROYAL CARIBBEAN

Thank you Wendy for an amazing cruise. We are so glad we booked with you. Being first time cruisers we had many, many questions. You were able to walk us through the process, and make our first time cruise experience go smoothly. We will definitely be booking with  you for our next cruise. Thanks again Wendy for all your knowledge and expertise on cruising. – Trudy and Jason – Carnival Splendor – 7 Night Eastern Caribbean – CARNIVAL CRUISE LINE

I appreciated all the work you did as our Travel Consultant in making this vacation one that I will always remember. You did an awesome job and I would most definitely use your services again. – Emily and William – Oasis of the Seas – 7-Night Western Caribbean – ROYAL CARIBBEAN

I appreciate everything you did to make our vacation fabulous. Thanks so much. You outdid yourself! – Tammy and David – Oasis of the Seas – 7 Night Western Caribbean – ROYAL CARIBBEAN

We had a great time on our very first cruise with Carnival. The staff was very friendly and our room steward remembered all our names from day 1. We were very pleased with our balcony and how spacious it was. The ship was very clean and there was always something to entertain you. Thanks again! – Laura & Mike – Carnival Splendor – 7 Night Eastern Caribbean – CARNIVAL CRUISE LINE

Thank you for all of your assistance during my first cruise! I am a retired frequent traveller, however, my cruise was the first for me, it certainly won’t be my last. It was the ultimate dream vacation from beginning to end. Your professionalism and efficiency was so comforting and rewarding that I can not wait to contact you again for my next cruise. – Lynn – Celebrity Equinox – 11 Night Southern Caribbean – CELEBRITY CRUISES

Thank you for taking care of every detail of my cruise including my flight. You were always available to answer my many questions and I enjoyed our conversations as well. Our room on the ship was beautiful! And, having a veranda for the first time was a huge plus! Thank you for providing me with the best travel advice and guidance. You are a wonderful travel agent. – Karen – Celebrity Equinox – 11 Night Southern Caribbean – CELEBRITY CRUISES

The proficient way you looked after us left us very impressed. We have been cruising for 10 years and have never been treated better. Thank you very much for a pleasant cruise. – Betty and Bill – Oasis of the Seas – 7 Night Western Caribbean – ROYAL CARIBBEAN

The cruise was wonderful. Lots of laughter with good friends. Thank you for the wine and generous gift cards. Thanks again for all your help and work Wendy. You are excellent at your job. Can’t wait to plan the next one with the girls. – Robin – Jewel of the Seas – 7 Night Southern Caribbean – ROYAL CARIBBEAN

Thank you so much for all the arranging you did for me. Everything was great and I had no problems. It was probably one of the easiest and most organized that I had ever been on. Everything you did for me for the cruise was perfect. I really appreciated your ongoing communication and sending me all of my documents prior. You are a great travel agent. You looked after everything and I felt that I didn’t have to worry about anything. I look forward to having you arrange more of my trips, that’s for sure!! I can’t say enough of how much you are appreciated and would recommend your services to anyone. – Linda – Jewel of the Seas – 7 Night Southern Caribbean – ROYAL CARIBBEAN

Had a great time on the cruise and getting away from the cold and grey. Sun and beach sure beats winter boredom. Thanks for everything that you did to make this a successful vacation. – Leslie – Jewel of the Seas – 7 Night Southern Caribbean – ROYAL CARIBBEAN

If you’re thinking of travelling, I strongly recommend Wendy. She is very conscientious and she took care of every detail leaving me stress and worry free. Wendy went above and beyond by calling Royal Caribbean to ensure our party of 12 could all sit together when we had dinner. Thanks Wendy! – Penny – Jewel of the Seas – 7 Night Southern Caribbean – ROYAL CARIBBEAN

That was the best cruise!! Everything was so nice and the food was excellent!! Thanks for the bottle of wine and the gift card and thanks for all your help! Your great! I will contact you with my next one because that’s all we want to do now!!! – Ashley & Joe – Norwegian Getaway –  7 Day Eastern Caribbean – NORWEGIAN CRUISE LINE

We had a great time on the cruise and I want to thank you for the Birthday package. The cake was delicious and the decorations were really festive. Thanks for all of your help. – Dan, Christine, Jacob & Olivia – Norwegian Sky – 4 Day Bahamas – NORWEGIAN CRUISE LINE

Just got home from work and couldn’t wait to email you. I can’t begin to tell you what a wonderful time we had. Everything was perfect. THANK YOU so much for planning and booking our FABULOUS CRUISE. It was awesome. What a ship! Oh, my God it was unbelievable. It was so big I know we missed things to see & do. There was no problems at all and our rooms were great. The balcony was very nice to have. Made the room look so much bigger. Thank you so much for the birthday cake, cheese and crackers and fruit bowl. I really appreciated it. Very yummy! The meals were fabulous of course and my time dining was way better than reservations since we always got seated before others. We ate in the dining room almost every night. The girls really liked the fine dining. The girls really like the waitresses. They were extra nice to the girls. Also thank you for the girls beach bags and sarongs. We needed an extra beach bag when we got off the ship. Came in very handy. There was 6200 people on the ship and 2800 crew. Like I said what a ship. The girls are shy and didn’t go to the teen group because Caitlin was too young and Lindsay wouldn’t go by herself which was ok with us. They really enjoyed the shows. Sam said that the shows were top notch. The pools and hot tubs were very crowded so they did other stuff. They went to the show in the afternoon and the arcade which was good. All and all they said they had a great time. Caitlin did shopping on the ship. She was very happy with her guest purchases. She’s our diva. Anyway, I can’t thank you enough for planning and booking this trip. Sam & I had a great time and when we decide to go on a cruise again we will call on you. Also, if any of my friends want to book a cruise I will give them your number. No issues with anything which was wonderful! Again, THANK YOU, THANK YOU, THANK YOU – Sam, Kitty, Lindsay & Caitlin – Allure of the Seas – 7 Night Eastern Caribbean – ROYAL CARIBBEAN

Thank you for arranging the Canada New England 14 day cruise on the Celebrity Cruise line for us. We had a wonderful time. Celebrity Cruise on the Summit was wonderful. Everyone on board went over and above to make sure our trip was wonderful. The service was exceptional, from our room steward, to the dining staff to bar staff. Even the captain of the ship was approachable and mingled with everyone. He even entertained a few time. The friendliness of everyone was wonderful. The cruise director and entertainment has to be mentioned also. They too were awesome. I must mention upgrading to the Aqua class was well worth it for us! We would definitely recommend Celebrity Cruise lines to anyone looking for a wonderful cruise experience. Thank you also, Wendy,  for the special touches you arranged for our cruise. It has been good working with you, with our travel needs and plan to do so again. – Vicki & Nelson – Celebrity Summit – 14 Night Canada & New England – CELEBRITY CRUISES

We just wanted to thank you again for helping us set up our very first cruise together. Talking about starting at the top! What an amazing vacation, what an incredible ship. Aside from having balconies and water all around us at times, one would be hard pressed to believe we were on a ship verses being in a downtown atmosphere. So much to do, so much to see. Never a dull moment, we did as much as we wanted to do, or as little, both options were fun. This ship was 5 Star in every aspect, food, entertainment, workout facility, personnel and staff. We enjoyed the ports of call as well, however, our highlights were just being on the ship itself. We are looking forward to our next cruise, not sure why we waited so long for the first one, the next one won’t be so long in coming. Thank you again for everything you did, everything was flawless and well organized, you helped take the stressors out of the dreaded “befores and afters” of traveling. Thank you again. – Jane & Jim – Allure of the Seas – 7 Night Western Caribbean – ROYAL CARIBBEAN

The chocolate covered strawberries and cheese tray were very delicious and were waiting for us on our arrival to our room. It was very generous of you and a very pleasant surprise. Now for the exorbitant $75 credit to our bill that was totally unnecessary of you. I was pleased to be able to give you my business once I found out that you are a cruise expert. You were extremely professional, accurate and proficient at your job. All our details were looked after completely and it is always nice to have someone else looking after you. I appreciate that very much. We didn’t know about the credit until day 4. We had gone to the desk to ask a few questions and got a printout and saw the credit. At first I couldn’t figure out what it was for then realized it was your generosity and another huge surprise for us! We went back and put down a deposit for $250 for another cruise in the next 4 years as you had let us know about. So you will definitely be getting my business again when I cruise again! I thank you very much again. I have no problem recommending you to family and friends for cruising and will. You are excellent at your job. Randy was appreciative of your generous gifts. – Robin & Randy – Norwegian Pride of America – 7 Night Inter-Island Hawaii – NORWEGIAN CRUISE LINE

I wanted to quickly take a moment to thank Wendy for all of her hard work and dedication to making my family cruise vacation a spectacular one. From the first time I contacted Wendy, her attention to detail was fantastic. Her extensive cruise vacation knowledge ensured that our vacation from the second we left our home, to the minute we arrived back home, was a seamless and smooth holiday. Being shift workers with often very strange and unusual work schedules, it was especially great that Wendy was always available to answer any of my questions either day or evening time, weekdays or weekends. The “special extras” that Wendy provided to us during our vacation, only confirmed what we already knew, Wendy values every clients business and treats your vacation as if it was her own. We would book Wendy again in a heartbeat, and refer her to all our family and friends. – Andrea, Dylan & Julian – Brilliance of the Seas – 5 Night Western Caribbean – ROYAL CARIBBEAN


Niagara-on-the-Lake, Ontario

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Wendy Franz is an independent owner, affiliated with Cruise CEO, Trevello Travel Group Inc.